FREE SHIPPING WITHIN THE US

FAQ

 FREQUENTLY ASKED QUESTIONS

skintowel - faq - exfoliating skin care tools

 

If you have any questions with regards to our products, feel free to send us an email from our contact page and we will be more than happy to answer any of your questions.

 

Where are SKINTOWELS products made ?

 All of our products are manufactured in KOREA

 

How much does shipping cost?

Free shipping within the United States of America

Free shipping to the rest of the world with orders $ 35 +

Orders outside of the US under $ 35 will be charged a flat rate of $ 5 .00 / shipment.

 

How long does shipping take?

Once the order has been received, we send our shipment out via USPS within 1 business day. From there the packages are sent express post with tracking and shipments are generally received within the UNITED STATES and CANADA in 2-5 business days. Internationally shipped packages will vary depending on customs, but as per USPS, are generally received within 7 – 15 days.

 

How rough does the shower towel and facial mitt exfoliate ?

Both shower towel and facial mitt exfoliate gently yet effectively. The glove is made up of a micro loop structure which gently unclogs pores and removes all of the dirt, oil, toxins. The shower towel has a squarrose surface which permits excellent exfoliation without the skin irritation associated with exfoliation.

 

How is the green tea and charcoal infused into the towel and mitt ?

Both Charcoal & Green tea have been infused into the products fibers through a dyeing process.

 

How often should I machine wash the shower towel or facial glove?

Our exfoliating shower towels and facial glove can be washed as often as you like. Machine wash the shower towel or facial glove in cool – warm temperatures then hang to dry

 

How long will the exfoliating shower towel and glove last ?

Our exfoliating shower towels and facial glove can be used for years, providing that you maintain it. Remember to properly wring then hang to dry after use and machine wash every so often to eliminate bacteria.

 

How often can you use the shower towel or facial mitt?

Our exfoliating shower towel is meant to be used daily. Although exfoliation is not recommended more than twice a week, both the shower towel and facial exfoliating mitt have been designed to implement effective yet gentle exfoliation without harsh irritation. The facial mitt, although promoting gentle exfoliation should only be used 2-3 times weekly.

 

What type of soap should be used ?

Our products can be used with any cleanser, body wash or bar of soap.

 

Can the shower towel or exfoliating facial mitt go in the dryer ?

We do not recommend it as they may shrink and their life expectancy shortens. Hang to dry is strongly recommended.